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Empowering Individuals Against Unfair Insurance Practices

Frequently, insurance companies engage in tactics that lead to the denial or underpayment of benefits rightfully owed to their policyholders. These tactics can include delaying claims processing, requesting excessive documentation or interpreting policy terms in a manner that favors the insurer’s financial interests. This situation can be particularly challenging for individuals who may lack the legal knowledge or resources to effectively challenge the insurance company’s decisions. As a result, many insured individuals feel disempowered and choose not to pursue their entitled benefits, inadvertently allowing the insurance company to profit from its wrongful conduct without facing accountability. This disparity in power dynamics can leave policyholders feeling overwhelmed and unsure of their rights, further perpetuating a cycle of injustice within the insurance claims process.

When confronted with unfair insurance practices, it is crucial for individuals to recognize and fully grasp the breadth of their legal rights and available options. These practices can range from unjust claim denials and delays to undervaluing settlements and acting in bad faith. By understanding their rights, individuals can empower themselves to take proactive steps to address such issues.

Extensive Experience in Insurance Claims Recovery

The attorneys at Burnside Law Firm have amassed a wealth of experience in successfully pursuing claims against a wide range of insurance providers. Our practice encompasses various types of insurance, including life insurance, automotive insurance, property and casualty insurance, disability insurance, liability insurance and more. We have a proven track record of helping clients recover the benefits they are rightfully owed. Here are some key aspects of our approach:

  • Comprehensive Coverage Handling: Our team is well-versed in handling diverse insurance claims, ensuring that clients receive the full scope of benefits they are entitled to under their policies.
  • Expert Contract Interpretation: We excel at deciphering complex insurance contracts to determine the exact rights and entitlements of our clients. This includes identifying any clauses or provisions that may have been unfairly overlooked or misinterpreted by the insurer.
  • Combatting Unreasonable Practices: We vigorously advocate for our clients in cases where insurers have acted unreasonably or in bad faith, striving to hold them accountable for their actions.
  • Client-Centered Approach: Our primary goal is to empower our clients by providing them with a clear understanding of their contractual rights. We guide them through the claims process, ensuring they make informed decisions every step of the way.
  • Proven Results: Over the years, our dedicated legal team has secured millions of dollars in insurance benefits for our clients. Our successful outcomes speak volumes about our commitment to achieving favorable results.
  • Resourceful Representation: We bring a wealth of resources, legal knowledge, and strategic expertise to the table. Whether negotiating with insurers, litigating in court, or exploring alternative dispute resolution methods, we pursue the most effective strategies to maximize our client’s recovery.

At our firm, we believe every individual deserves fair treatment from their insurance provider. We stand ready to protect our clients’ interests, fight for their rights, and ensure they receive the insurance benefits they deserve. Trust the experience and dedication of the lawyers at Burnside Law Firm to deliver optimal outcomes in your insurance matters.

Contact Burnside Law Firm To Discuss Your Insurance Claim

Contacting Burnside Law Firm in Augusta or Athens, Georgia, for your insurance claim recovery can be a pivotal step toward securing the compensation and benefits you deserve. Our experienced team specializes in navigating the complexities of insurance disputes, whether it involves challenging claim denials, negotiating fair settlements, or holding insurers accountable for bad faith practices. We understand the frustration and challenges individuals face when dealing with insurance companies, and we are dedicated to providing personalized, strategic legal representation tailored to your specific situation. By entrusting your insurance claim to Burnside Law Firm, you gain access to a wealth of knowledge, resources and advocacy aimed at maximizing your recovery and ensuring that your rights as a policyholder are upheld. Don’t navigate insurance disputes alone—let our skilled attorneys guide you toward a favorable resolution and the justice you deserve. Schedule a consultation with Burnside Law Firm today to discuss your insurance claims recovery needs.

To help us better understand your Personal Injury issue, please fill out our intake form.

Contact Us


2919 Professional Pkwy

Augusta, GA, 30907

Phone: (706) 432-8320


325 North Milledge Avenue

Athens, GA, 30601

Phone: (706) 227-4264

We have recovered tens of millions in settlements and verdicts

The attorneys at Burnside Law Firm LLP have over 30 years of collective experience handling personal injury claims. Over that time, we have helped hundreds of injured people recover the compensation they deserve and need in order to begin putting their lives back together. This list is just a sample of the recoveries we have obtained for some of our clients here and during our time at our former firm, Burnside Wall LLP. Obviously, success in obtaining significant judgments and settlements for other clients is no guarantee of success in your case. Each case must be evaluated and handled based on the individual merits of that particular case. To discuss the facts of your case and learn more about your legal rights, contact one of the personal injury attorneys at Burnside Law Firm LLP for a free initial consultation.

Commercial Vehicle/Death


Auto Accident/Death


Workplace Accident/Leg Injury


Medical Malpractice/Surgery Complication


Medical Malpractice/IV Procedure Error




No fee unless we win

Meet The Team

Thomas R. Burnside III Personal Injury Attorney

Thomas R Burnside III

Thomas R. Burnside III is a personal injury lawyer who focuses his law practice on the representation of individuals who have suffered injury as a result of automobile collisions, trucking accidents, medical malpractice, work related accidents or other causes. With over 20 years of experience in personal injury law at both the trial and appellate court levels, Attorney Burnside has represented people with brain and head trauma...

Meet Thomas Burnside
Garon Muller Personal Injury Attorney

Garon Muller

Garon Muller is a trial lawyer who focuses his law practice on the representation of individuals who have been seriously injured or damaged through the negligence or recklessness of others, including automobile collisions, workplace injuries, premises injuries, or defective products. Before beginning his practice in the representation of injured individuals, Mr. Muller served the community as an Assistant District Attorney...

Meet Garon Muller
Robert MacGregor

Robert MacGregor

Robert MacGregor is an experienced trial attorney licensed to practice law in Georgia and South Carolina. At the Burnside Law Firm, Robert devotes his practice to protecting the rights of individuals who have been injured because of someone else’s carelessness, negligence, or recklessness and represents those who have been injured in automobile collisions or tractor-trailer accidents; because of a slip and fall; and in other general negligence actions.

Meet Robert MacGregor

Ashton Revollo

Ashton is a trial lawyer in Augusta, GA who focuses his law practice on the representation of individuals who have suffered serious injuries or damages due to the negligent or reckless conduct of others, including automobile wrecks, job-related accidents, unsafe premises, or defective
products. Before beginning his practice, Ashton obtained his J.D., at Emory University School of Law, where he gained valuable courtroom experience as an intern assisting the District Attorney for DeKalb
County. After his time at Emory, Ashton received experience as a trial attorney at a respected personal injury firm in Atlanta before moving to Augusta. Over the course of his career, Ashton has assisted deserving clients in recovering millions of dollars in injury cases throughout Georgia.

Meet Ashton Revollo

Our Client Testimonials

Our Client Reviews

Burnside Law Firm

5.0 / 5.0

Based on 38 reviews

Erin Wren

After my car accident they helped me every step of the way! They were up front and answered any questions I had! They negotiated the insurance and got a higher settlement than was offered! I would definitely use them again!

Debbie Walker

In November 2017, I was in a car accident and I decided to seek out legal assistance. I chose to go with Burnside Law Firm, LLP because of their five star rating. My inital consultation was with attorney, Mr. Garon Muller. I knew immediately that I wanted Mr. Muller to take my case. His professionalism and expertise in personal injury made my decision easy. Mr. Muller maintained his professionalism throughout my case. He kept me updated on a regular basis via telephone or email. He was always available to me when I call. I did not have to wait 24 hours to get a call back from him. I would greatly recommend Mr. Muller and the Burnside Law Firm, LLP.

Rick Estep

Burnside Law Firm is who you want to represent you. Mr. Muller came to our house for a free consultation without hesitation. He guided us and overcame every obstacle we encountered. He secured the maximum insurance limits for us and we couldn't be more happy. If you are injured, DO NOT attempt to recoup compensation without the expertise of a trusted, skilled and able law firm to be your voice. THANK YOU MR. MULLER!!!

Alexander Hughes

Garon Muller with Burnside Law Firm makes client satisfaction his priority. Mr. Muller made sure that I had a lucid understanding during every discussion. He never made a decision without my input and made me feel like we were partners. Garon Muller was very professional and push for the maximum dollar amount from the insurance company. Me and my family considered ourselves blessed to have been represented by Garon Muller with Burnside Law Firm. We highly recommend Garon Muller and Burnside Law Firm! Burnside Law Firm staff are exceptional and exceeded our expectations.

Lynn Eldridge

I have known the Burnside family for many years. Recently Thomas was most helpful in getting my check following an auto collision. I highly recommend their firm.

Damien Williams

I definitely felt comfortable in there hands really good people.

Jacob Clements

Very very good law firm. Went above and beyond to make things right. Highly reccomend.

Barbara Huskinson

Burnside Law did what they said they would do. Garon Muller was great in communicating and looked out for my best interest in getting what was fair in my settlement. I would recommend Burnside to anyone.

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    2919 Professional Pkwy

    Augusta, GA, 30907

    Phone: (706) 432-8320


    325 North Milledge Avenue

    Athens, GA, 30601

    Phone: (706) 227-4264