Skip to main content

Injured? Need Help? Call Us Today.

state bar of georgia
the national trial lawyers
georgia trial lawyers associations protecting the right to trial by jury
burnside lawfirm

Call Experienced Attorneys that Will Fight for You

Call Us (706) 432-8320 Contact Us

Non-Emergency Medical Transport Accidents in Athens, Georgia

Designed to safely transport Medicaid patients to and from their doctor’s visits, non-emergency transportation services such as LogistiCare and Southeastrans are among two systems in Georgia that are supervised by Georgia’s Department of Community Health. However, for the millions of patients and families that rely upon these taxpayer-funded systems, there is a growing number of cases in which elderly, vulnerable patients are being injured.

In one case, a patient fell to the ground when their stretcher flipped over as they were being pulled out of the transportation vehicle. Yet another case describes a frail diabetic woman who was thrown to the ground when her wheelchair was not properly secured in the vehicle. Without question, these types of accidents can result in devastating injuries and even death for patients who are already suffering, not to mention some who are too weak to stand.

The bottom line regarding these claims is that the unfortunate reality is many of these accidents could have been prevented through proper training, adherence to safety protocols, and vigilant oversight. It’s crucial to recognize that negligence or oversight on the part of transportation providers, drivers, or regulatory entities can lead to serious harm and devastating consequences for individuals and their families. Therefore, it is imperative to seek legal guidance and representation from a knowledgeable and experienced non-emergency medical transport injury accidents lawyer if you or a loved one has been injured in such an incident. A skilled attorney can help investigate the accident’s circumstances, identify liable parties, navigate complex legal procedures, and work tirelessly to pursue fair compensation for your injuries, damages and losses. Don’t hesitate to reach out for legal assistance to protect your rights and pursue accountability for the harm caused.

Injuries And Accidents During Non-Emergency Medical Transport (NEMT)

The state of Georgia mandates that transportation providers and drivers undergo comprehensive training related to various aspects of non-emergency medical transport, including wheelchair safety, first aid, defensive driving techniques, and sensitivity training for dealing with Medicaid patients. However, despite these requirements, the implementation and adherence to training standards can vary significantly among different transportation providers.

  • Training Requirements and Oversight: While the state sets training standards, some transportation providers may leave it up to individual drivers to stay current with training updates. This decentralized approach can lead to inconsistencies in training quality and adherence to safety protocols. Furthermore, with the increasing demand for non-emergency rides, there is added pressure on transportation companies to quickly onboard new drivers, potentially compromising on thorough training programs.
  • Contracting Practices and Workforce Challenges: Large transportation providers like LogistiCare often contract with smaller companies to meet the rising demand for rides. However, drivers working for these smaller companies may face challenges such as low wages and inadequate training resources. The reliance on a fragmented workforce without uniform training standards can contribute to lapses in safety and increase the risk of accidents and injuries during transport.
  • Accountability and Systemic Issues: As injury reports continue to surface, questions arise regarding accountability for safety lapses. Is it solely the responsibility of individual drivers, or are there systemic issues within the taxpayer-funded transportation systems and oversight agencies like the Department of Community Health? The complexities of assigning blame highlight broader challenges within the non-emergency transportation sector that require collective attention and systemic reforms.

The repercussions of these training and oversight gaps are profound, affecting the safety and well-being of Medicaid patients reliant on non-emergency transportation services. Victims and their families often bear the brunt of these shortcomings, facing serious injuries, emotional trauma or tragic loss.

Contact Burnside Law Firm To Hear Your NEMT Case

The attorneys at Burnside Law Firm recognize the profound impact that non-emergency transportation injuries can have on victims and their families. The physical, emotional, and financial burdens stemming from these accidents can be overwhelming, necessitating comprehensive legal assistance to navigate insurance claims and legal proceedings effectively. With a track record of successfully representing clients in cases involving negligent drivers, defective transport vehicles, unsafe road conditions, and other contributing factors, we understand the complexities of these cases. When you entrust your case to our firm, you can expect personalized attention and compassionate support throughout every stage of the legal process.

If you or a loved one has been injured in a non-emergency medical transport accident in Athens or a surrounding area, the experienced personal injury attorneys at the Burnside Law Firm can help. To discuss your personal injury issue in a private, confidential consultation, contact us today.

Contact Us


2919 Professional Pkwy

Augusta, GA, 30907

Phone: (706) 432-8320


325 North Milledge Avenue

Athens, GA, 30601

Phone: (706) 227-4264

We have recovered tens of millions in settlements and verdicts

The attorneys at Burnside Law Firm LLP have over 30 years of collective experience handling personal injury claims. Over that time, we have helped hundreds of injured people recover the compensation they deserve and need in order to begin putting their lives back together. This list is just a sample of the recoveries we have obtained for some of our clients here and during our time at our former firm, Burnside Wall LLP. Obviously, success in obtaining significant judgments and settlements for other clients is no guarantee of success in your case. Each case must be evaluated and handled based on the individual merits of that particular case. To discuss the facts of your case and learn more about your legal rights, contact one of the personal injury attorneys at Burnside Law Firm LLP for a free initial consultation.

Commercial Vehicle/Death


Auto Accident/Death


Workplace Accident/Leg Injury


Medical Malpractice/Surgery Complication


Medical Malpractice/IV Procedure Error




No fee unless we win

Meet The Team

Thomas R. Burnside III Personal Injury Attorney

Thomas R Burnside III

Thomas R. Burnside III is a personal injury lawyer who focuses his law practice on the representation of individuals who have suffered injury as a result of automobile collisions, trucking accidents, medical malpractice, work related accidents or other causes. With over 20 years of experience in personal injury law at both the trial and appellate court levels, Attorney Burnside has represented people with brain and head trauma...

Meet Thomas Burnside
Garon Muller Personal Injury Attorney

Garon Muller

Garon Muller is a trial lawyer who focuses his law practice on the representation of individuals who have been seriously injured or damaged through the negligence or recklessness of others, including automobile collisions, workplace injuries, premises injuries, or defective products. Before beginning his practice in the representation of injured individuals, Mr. Muller served the community as an Assistant District Attorney...

Meet Garon Muller
Robert MacGregor

Robert MacGregor

Robert MacGregor is an experienced trial attorney licensed to practice law in Georgia and South Carolina. At the Burnside Law Firm, Robert devotes his practice to protecting the rights of individuals who have been injured because of someone else’s carelessness, negligence, or recklessness and represents those who have been injured in automobile collisions or tractor-trailer accidents; because of a slip and fall; and in other general negligence actions.

Meet Robert MacGregor

Ashton Revollo

Ashton is a trial lawyer in Augusta, GA who focuses his law practice on the representation of individuals who have suffered serious injuries or damages due to the negligent or reckless conduct of others, including automobile wrecks, job-related accidents, unsafe premises, or defective
products. Before beginning his practice, Ashton obtained his J.D., at Emory University School of Law, where he gained valuable courtroom experience as an intern assisting the District Attorney for DeKalb
County. After his time at Emory, Ashton received experience as a trial attorney at a respected personal injury firm in Atlanta before moving to Augusta. Over the course of his career, Ashton has assisted deserving clients in recovering millions of dollars in injury cases throughout Georgia.

Meet Ashton Revollo

Our Client Testimonials

Our Client Reviews

Burnside Law Firm

5.0 / 5.0

Based on 38 reviews

Erin Wren

After my car accident they helped me every step of the way! They were up front and answered any questions I had! They negotiated the insurance and got a higher settlement than was offered! I would definitely use them again!

Debbie Walker

In November 2017, I was in a car accident and I decided to seek out legal assistance. I chose to go with Burnside Law Firm, LLP because of their five star rating. My inital consultation was with attorney, Mr. Garon Muller. I knew immediately that I wanted Mr. Muller to take my case. His professionalism and expertise in personal injury made my decision easy. Mr. Muller maintained his professionalism throughout my case. He kept me updated on a regular basis via telephone or email. He was always available to me when I call. I did not have to wait 24 hours to get a call back from him. I would greatly recommend Mr. Muller and the Burnside Law Firm, LLP.

Rick Estep

Burnside Law Firm is who you want to represent you. Mr. Muller came to our house for a free consultation without hesitation. He guided us and overcame every obstacle we encountered. He secured the maximum insurance limits for us and we couldn't be more happy. If you are injured, DO NOT attempt to recoup compensation without the expertise of a trusted, skilled and able law firm to be your voice. THANK YOU MR. MULLER!!!

Alexander Hughes

Garon Muller with Burnside Law Firm makes client satisfaction his priority. Mr. Muller made sure that I had a lucid understanding during every discussion. He never made a decision without my input and made me feel like we were partners. Garon Muller was very professional and push for the maximum dollar amount from the insurance company. Me and my family considered ourselves blessed to have been represented by Garon Muller with Burnside Law Firm. We highly recommend Garon Muller and Burnside Law Firm! Burnside Law Firm staff are exceptional and exceeded our expectations.

Lynn Eldridge

I have known the Burnside family for many years. Recently Thomas was most helpful in getting my check following an auto collision. I highly recommend their firm.

Damien Williams

I definitely felt comfortable in there hands really good people.

Jacob Clements

Very very good law firm. Went above and beyond to make things right. Highly reccomend.

Barbara Huskinson

Burnside Law did what they said they would do. Garon Muller was great in communicating and looked out for my best interest in getting what was fair in my settlement. I would recommend Burnside to anyone.

Submit form for free case evaluation


    2919 Professional Pkwy

    Augusta, GA, 30907

    Phone: (706) 432-8320


    325 North Milledge Avenue

    Athens, GA, 30601

    Phone: (706) 227-4264